Refund policy

Return Policy

  • Condition - Returns must include the original pillow and cover in clean, undamaged condition.
  • Timing - Returns must be initiated within 30 days from receiving the pillow.
  • Shipping Costs - Return shipping costs are the responsibility of the customer.

     

How to start a return:

  1. Email info@sleepkozi.com with your order number.
  2. Return your Pillow(s)
  3. Once we receive your pillow, your refund will be processed within 5–7 business days.